National Quality Operations Manager

The Opportunity – A Role That Matters

In this role, you’ll shape the quality culture at WSP Canada by working directly with sector leaders, project teams, and embedded quality resources to drive consistency, continuous improvement, and client satisfaction at a national scale. You’ll influence how quality is embedded into project delivery, support strategic decision‑making, and help ensure our work consistently meets the high standards our clients expect. This is a highly collaborative and visible role, offering the opportunity to influence quality outcomes across multiple sectors and complex projects nationwide.

Your Impact

• Provide strategic quality advisory support to Sector Operations and Executive Leadership teams across Canada
• Champion WSP’s Quality vision, mission, and objectives and promote alignment with the Quality Management System (QMS)
• Analyse quality KPIs, audit results, and client satisfaction data to identify tre...