Need IT assistance for software setup and troubleshooting

Hi there! I’m looking for help with a general IT issue at home. I recently bought a new laptop and some peripherals, and I’m also needing basic software installation, driver updates, and some troubleshooting for connectivity. The goal is to have everything running smoothly for remote work and video calls. I’d prefer someone who can explain steps clearly and avoid technical jargon. Please include a quick assessment of what you’ll need from me (access, passwords, etc.), and any recommendations for improving home network reliability. Comfort with Windows and macOS is a plus, along with basic cybersecurity tips. Flexible on timing, but I’d like the session to stay within a few hours and end with a short recap of actions taken.