Neo Product Success Manager

Overview

Advantage Learning Technologies | Full time

Neo Product Success Manager

Durban, South Africa | Posted on 23/02/2025

Responsibilities

1. Drive adoption of the Neo Series within schools, engaging both learners and educators.
2. Provide support and training to onboarding educators and learners.
3. Engage with educational institutions and individuals to gather customer feedback on the product.
4. Monitor product success metrics and collaborate with departments to drive improvements.
5. Oversee the printing and distribution of physical textbooks.

Key areas of responsibility detailed

1. Product Adoption & Retention
2. Onboarding & Support
3. Performance Monitoring & Reporting
4. Process & Operational Management

Product Adoption & Retention

• Drive year-on-year retention of educational institutions using the Neo Series.
• Promote adoption ...