Net Engineer

**We’re hiring!**
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as **.NET Engineer**
**Responsibilities**
- Resolve incoming customer calls, chat, and self-service tickets
- Provide detailed documentation in the ticketing system
- Effectively receive and manage customer issue escalations
- Assume ownership and responsibility for customer technical issues
- Increase the knowledge base by communicating new issue resolution information to the Service Desk administrator through the established knowledge gap proces...