Network Engineer (h/f/d)

In this role, you will be the responsible for the operational health of the network while getting hands on with technical issues.

You will be the first line receiving operational and technical issues related to the network and will drive resolution through completion.

The scope of this will vary day to day and will you be expected to troubleshoot issues, will engage with service providers when their service is impacting ours, work with stakeholders or site contacts, coordinate with design and planning team for changes, and other related network tasks.

• Provide triage, analysis, and resolution of network incidents
• End-to-end incident management, bringing in additional skilled resources as required
• Engage or defer to other technical teams as required in resolution of incidents
• Act as major incident manager (MIM) when incident impact warrants it
• Provide timely updates to stakeholders or incident manager during incidents