network engineer packet & SDN

Join Colt Technology Services for an exciting opportunity as a Network Engineer specializing in Packet and SDN. This role enables you to focus on delivering exceptional customer solutions while working in a dynamic international environment.

Join a team of highly skilled and passionate customer support engineers, taking full responsibility for resolving customer faults and technical challenges related to Colt’s Packet & SDN products and services. This role includes end‑to‑end ownership, task coordination, and managing relationships with network partners and internal teams to ensure a seamless customer experience.

• Proactively monitor, troubleshoot, and resolve faults across a pan‑European MPLS infrastructure and a range of IP services, ensuring SLAs are met.
• Act as the single point of contact for customers, providing clear updates and professional support.