Network Security Support Analyst

Company Description
Helionex is a technology and outsourcing partner dedicated to helping businesses in Europe and North America enhance efficiency and scale effectively through tailored digital solutions. With a delivery center in Lahore, Helionex builds dedicated offshore teams that provide ERP expertise, IT support, and scalable BPO services. Specializing in Microsoft Dynamics 365 Finance & Operations (D365 F&O), Enterprise IT Support, and Business Process Outsourcing, the company ensures compliance with international regulatory standards. Helionex prioritizes collaboration, transparency, and measurable outcomes to deliver sustainable growth and success for its clients. For further inquiries, reach out at
Role Description
1) Administer Cisco Duo enrollments, device registrations, and group policies.
2) Triage MFA failures and validate SSO/SAML flows, push/OTP behavior, and bypass conditions.
3) Maintain application integrations (VPN, portals, admin consoles) and rota...