Network Security Support Analyst

Company Description
Helionex is a trusted technology and outsourcing partner focused on empowering businesses in Europe and North America through cost-effective digital solutions. Based in Lahore, Helionex offers tailored services including ERP implementation, IT support, and scalable Business Process Outsourcing (BPO) to enhance efficiency and drive sustainable growth. Specializing in Microsoft Dynamics 365 Finance & Operations (D365 F&O), Enterprise IT Support, and BPO, Helionex ensures compliance with international data privacy and regulatory standards. Our commitment to collaboration, innovation, and integrity has earned us global credibility in a competitive industry.
Role Description
1) Operate Akamai WAF policies: apply rule updates, promote versions, and test changes in lower tiers.
2) Triage WAF alerts; investigate false positives with application teams and propose tuning.
3) Onboard new applications with baseline policies and TLS bindings; document cutover step...