Network Support Engineer – L1

Blue Pearl PTY

Full-time Philippines, Philippines Other-General

Posted:

March 01, 2026

Location:

Philippines, Philippines, Philippines

Job Description

The Network Support Engineer – L1 will be
responsible for providing first -level support for network and voice
infrastructure. The role includes monitoring, basic configuration,
troubleshooting, and hands & feet support for network and telecom devices
under the guidance of remote senior engineers. The candidate must possess a
foundational understanding of networking technologies, ITIL processes, and
documentation practices.

Key
Responsibilities

1. Network
Monitoring & Alert Management

Monitor network and telecom infrastructure using the deployed
Network Management System (NMS).

Log, track, and escalate alerts as per defined SLAs.

Perform basic diagnosis to identify potential service -impacting
issues.

2.
First -Level Network Support

Provide L1 sup...

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Job Overview

Job Type: Full-time

Location: Philippines, Philippines

Posted: March 01, 2026

Deadline: April 10, 2026