Network VoIP Support Engineer - US Telco Exp (Not Desktop Support)

We are seeking an experienced VoIP & Network Technician  who can handle escalations, advanced troubleshooting, and deeper network analysis in a fast-paced telecom environment. This role requires strong knowledge of SIP protocols, PBX systems, routing, switching, and network performance diagnostics.

This is N OT  a desktop support or general IT helpdesk.

Not a Fit If Your Experience Is

Desktop or Microsoft support Basic IT troubleshooting
No VoIP or network diagnostic experience Only Tier 1 helpdesk with no escalation experience
Vivant  is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, ...