Home / Jobs / -NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank)
Posted:
June 16, 2026
Location:
singapore, singapore, Singapore

Job Description

Job Responsibilities
  • Assist customers with inquiries related to banking products, services, and digital banking platforms.
  • Provide guidance on self-service banking channels, including mobile banking applications, online banking platforms, and ATMs.
  • Troubleshoot common digital banking issues and elevate complex cases to the appropriate teams when required.
  • Deliver prompt, professional, and customer‑centric service to enhance customer satisfaction.
  • Proactively engage customers to understand their banking needs and recommend suitable digital solutions.
  • Educate customers on the features, benefits, and usage of digital banking services and cashless payment options.
  • Support customers in setting up, registering, and onboarding to digital banking services.
  • Promote the adoption of digital and self‑service channels to improve convenience and banking efficiency.
  • Maintain up‑to‑date knowledge of bankin...

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Job Overview

Job Type: Full-time
Location: singapore, Singapore
Posted: June 16, 2026
Deadline: July 26, 2026