NICE IEX Administrator

 
About the Job
 
We are looking for a knowledgeable and experienced NICE IEX Administrator to join our team. The ideal candidate will be responsible for the administration and management of the NICE IEX platform, ensuring optimal performance and reliability. This role requires strong database management skills and the ability to work collaboratively with various departments to support operational needs.
 
As NICE IEX Administrator, You Will…
Administer and maintain the NICE IEX platform, including user access, system configurations, and performance monitoring.
Troubleshoot and resolve issues related to the NICE IEX system and interfaces.
Manage and maintain databases related to NICE IEX, ensuring data integrity, security, and accessibility.
Perform data extraction, transformation, and loading (ETL) processes to support reporting and analysis.
Develop and implement backup and recovery plans to safeguard data.
Generate reports and dashboards using NICE I...