Night Guest Service Agent

Oaks Hotels
Full-time Australia, New South Wales Information and Record Clerks
Posted:
March 02, 2026
Location:
Australia, New South Wales, Australia

Job Description

Job Description

Weare looking for a full time Night Guest Service Agent to work across our Sydney properties: 

  • Oaks Sydney Goldsbrough Suites 
  • Oaks Sydney Hyde Park Suites 
  • Oaks Sydney Castlereagh Suites 
  • From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

    Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Ove...
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    Job Overview

    Job Type: Full-time
    Location: Australia, Australia
    Posted: March 02, 2026
    Deadline: April 11, 2026