Night Guest Service Agent

Oaks Hotels

Full-time Australia, New South Wales Information and Record Clerks

Posted:

March 02, 2026

Location:

Australia, New South Wales, Australia

Job Description

Job Description
Weare looking for a full time Night Guest Service Agent to work across our Sydney properties: 
Oaks Sydney Goldsbrough Suites 
Oaks Sydney Hyde Park Suites 
Oaks Sydney Castlereagh Suites 
From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.
Key Responsibilities Include:
Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
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Job Overview

Job Type: Full-time

Location: Australia, Australia

Posted: March 02, 2026

Deadline: April 11, 2026