Night Guest Service Agent

**Job Identification:** 207925
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** £13.41 per hour

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Guest Service Agent** , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Deliver a warm welcome:** Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
+ **Support efficient check-out:** Process guest departures by verifying charges, handling payments, issuing receipts, and using the poin...