Night Porter

Responsible To - Revenue Manager/Conference Manager

Job Purpose - Breaking down & setting up as per the function sheets for the next day. Night audit reports as required by the hotel.

Controlling the security of stocks, cash, other consumables and equipment in the bar area and ensuring strict compliance with licensing laws and operating procedures.

Commitment To Quality - Every member of staff is expected to ensure that the hotel guest's comfort, satisfaction and well-being, is catered for in a friendly, helpful, efficient and personalised manner at all times.

Responsibilities.

• To have a full and up to date knowledge of hotel products and services.
• To deliver prompt, friendly and efficient service at the bar which accurately meets customers needs.
• To maximise selling opportunities by adding customer value at every opportunity.
• To handle room service orders which accurately meet the customers need...