Night-Shift Service Desk Agent — Saas Gps Support

Link-Worldwide is seeking a dedicated service desk agent to enhance customer service quality.The role involves gathering customer information, managing records, and ensuring compliance with service agreements.Ideal candidates should have excellent communication and organizational skills, with a passion for customer service.Responsibilities include performance appraisals and coaching within the team.This opportunity offers a chance to work autonomously within a supportive environment in Monterrey, Nuevo León.
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