NOC Administrator - Night Shift

NOC Administrator

The Network Operations Center (NOC) Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments. This role is responsible for the monitoring and triage of devices within our event management tools and Level 2 triage and resolution of internal and external infrastructure issues.

This role involves ensuring the efficient operation of IT services, resolving escalated incidents, and improving NOC processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients.

Responsibilities

+ Continuously monitor infrastructure, application or software events generated by the event management system

+ Respond to alert incidents in a timely fashion to minimize downtime

+ Provides technical leadership for a variety of infrastructure platform issues including, but not limited to:



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