NOC Egineer

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This job requisition is for Anais Varela conversion
NOC – Tier 1
How You Will Contribute
Serve as the first line of defense in our 24x7 Network Operations Center
Monitor network performance, system health, and application availability
Ensure timely response to alerts and incidents according to established procedures
Support service availability and customer satisfaction through proactive monitoring
Maintain accurate documentation of all incidents and actions taken
Essential Duties And Responsibilities
Monitoring & Troubleshooting:
Monitor network performance, particularly on Op...