NOC Manager

The client is looking for a NOC Manager to work a 6 month rolling contract based in South Africa (Johannesburg).

Technical Expertise

• Mastery in ≥1 domain (RAN/MW/IP/CN), understanding & O&M experience in ZTE RAN/MW/IP/CN product.
• Cross-domain fault correlation skills (e.g. tracing IP transport issues to RAN KPI degradation).

E2E Process Mastery

• End-to-end control from FO monitoring to BO root cause analysis.
• Optimize incident escalation paths (e.g. P1 faults escalated to CTO in 15min).

Technical Decision-Making

• Lead critical fault recovery (≥99.99% annual uptime).
• Approve high-risk change plans (e.g. core network patch upgrades).

Qualifications and Requirements

• Mandatory: CCIE/HCIE or equivalent.
• Preferred: 3GPP architecture certs (e.g. 5G NR Advanced).

Experience

• 8 years telecom O&M (3...