Non-Motor Claims Analyst

The Claims Assistant reports to the Claims Officer and Assistant Manager, Non-Motor Claims and is responsible for end-to-end processing of designated Personal Accident (PA) Claims and other related tasks as assigned. This includes validating documents, evaluating Claims, coordinating with the assureds and/or intermediaries, and ensuring timely and accurate claim resolution in compliance with the company standards.

KEY RESULTS AREAS/DUTIES AND RESPONSIBILITIES

I. Claims Processing

• Validate and check correctness of documents received from claimants or intermediaries.
• Encode reported PA claims in Genweb and set up loss reserves.
• Evaluate claims and make recommendations on compensability.
• Assign claims to independent adjusters when necessary.
• Compute probable liability and prepare in-house reports.

II. Compliance, Documentation, and Investigation

• Maintain accurate records of all ...