Job Description
Customer Service Representative – Non-Voice
Metro Manila | Onsite
Sapient
About us
Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱25,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career, just like many of our current team members who chose to grow with us.
Job Description
We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.
Responsibilities:
Respond to customer inquiries via chat or email
Provide accurate information about products, services, or accounts
Resolve issues efficiently and professionally
Document all interactions in t...
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