Non-Voice Sales Agent

Key Responsibilities:

• Chat with potential customers and close sales through messaging platforms.
• Recommend products and assist customers with placing orders.
• Maintain accurate sales and customer records using tools like Pancake and POS.
• Hit daily/weekly sales goals and KPIs (conversion rate, response time, customer satisfaction).
• Provide a smooth and professional customer experience, with upselling follow-ups when needed.

Qualifications:

• Strong written communication and sharp attention to detail.
• At least 50 WPM typing speed.
• Experience in online sales or customer support.
• Confident in closing sales via chat.
• Fast and accurate typing skills.
• Goal-oriented and familiar with CRM systems.
• Preferred: 18 to 30 years old