Nordic B2B Delivery & Operations Leader

Lead the delivery and operations engine behind GlobalConnect’s Nordic B2B services

GlobalConnect is strengthening how we deliver, operate and continuously improve our B2B services across the Nordics. We are bringing ownership of managed network services, SD-WAN, managed LAN, cloud connectivity and security services into one delivery and operations organization.

As VP B2B Customer Delivery & Operations, you will lead this organization and be part of the Nordic B2B management team. You will own service quality, SLA performance, cost efficiency and customer experience across the full service lifecycle; from platform operations and lifecycle management, detailed low level design, implementation to running the solution via ServiceDesk and Advisory Services.

To Succeed In This Role, You Likely Have

• Senior leadership experience from managed services, security services, SD-WAN, managed network services, managed LAN, cloud connectivity or another B2B t...