Northern Strands IT Support Specialist

Start your journey in tech support as an IT Coordinator at Northern Strands. Provide essential IT services and ensure user satisfaction across various divisions.
In the role of Junior IT Coordinator at Northern Strands, your primary function will be providing effective technical support to a diverse team. You will troubleshoot issues related to networks, devices, and software applications while ensuring the smooth running of daily IT operations. Collaboration with system administrators and third-party support will also be required for complex issues.
Key Responsibilities:
• Address all technical support requests promptly
• Assist staff with device functionality and connectivity
• Install and configure essential software applications
• Track and manage office assets and upgrades
• Offer technical support for ongoing projects and coordination
Requirements:
• Minimum Grade 12 or equivalent; degree in IT preferred
• One year of hands-on technical support exper...