Norwegian Speaking Airline Customer Service Agent -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an excellent opportunity for a Norwegian Speaking Airline Customer Service Agent. This role is designed for individuals who are passionate about travel and dedicated to providing exceptional customer service to Norwegian-speaking passengers navigating their airline needs.

Responsibilities

• Provide top-tier customer support to Norwegian-speaking clients through various channels, including phone, email, and chat.
• Assist passengers with inquiries related to flights, bookings, cancellations, and modifications.
• Effectively resolve any issues or complaints raised by customers with professionalism and care.
• Stay knowledgeable about airline services, policies, and updates to deliver accurate information.
• Document all customer interactions in the CRM system for future reference.
• Work collaboratively with other teams to ensure seamless customer experiences.
• Partic...