NQ Customer Insight Senior Specialist

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The role is responsible of making sure that Vodafone Mobile Network gives best experience to customers looking at automatically to Customer based KPI’s with E2E perspective. The role requires project management skills beside being responsible of giving insights to investment, operation, and optimization teams for increasing network satisfaction scores and decreasing network related churn.

Who you are

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