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The Nurse Navigator provides coordination and support for patients with heart failure across the continuum of care. This role focuses on assessing patient needs, delivering education, and coordinating care plans with providers and interdisciplinary teams to ensure timely, high-quality outcomes.
The Nurse Navigator supports disease management through patient education, follow-up, and care coordination, helping to improve outcomes and reduce hospital readmissions. Responsibilities include monitoring patient progress, facilitating transitions of care, and ensuring adherence to treatment plans and best practices.
This position plays a key role in promoting a seamless, patient-centered care experience while supporting quality, safety, and operational effectiveness within the Heart Failure Clinic. All responsibilities are performed in alignment with Mercy’s mission, values, and Service Standards.

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