O2C Senior Manager (Order to Cash)

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

Responsibilities

• Oversee daily billing, cash application, collections, and customer master data activities across Canada
• Own and deliver on KPIs including DSO, AR aging, billing accuracy, cash application rates, and productivity targets
• Lead dispute resolution processes and drive root‑cause identification to reduce recurring issues
• Ensure accuracy, completene...