Oakville Support Engineer I Role

Step into the Support Engineer I role at Vital Bio in Oakville, Ontario, and engage in hands-on engineering work to support prototype users. This full-time job focuses on troubleshooting and improving prototype instruments.
Vital Bio is looking for a Support Engineer I passionate about problem-solving and technical work. This role includes logging defects, conducting analyses for troubleshooting, and performing necessary maintenance. You will work collaboratively with engineers to ensure high-quality performance standards on all prototype instruments.
Key Responsibilities:
• Log and track defects and user issues
• Conduct hardware and software troubleshooting on prototypes
• Maintain and perform repairs on prototype equipment
• Implement quality control checks for reliability
• Provide training and support to device users
Requirements:
• Bachelor’s degree in applicable engineering discipline
• Experience in troubleshooting and maintenance roles
• Excell...