OCC Infrastructure Engineer I

BASIC FUNCTIONS

This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.

Qualifications

• Bachelor's degree
• Experience in either ServiceDesk/IT Support role for 3-5 years or Systems Engineering/Administrator role for a year.
• Problem-solving skills.
• Knowledge of operating systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure, preferably Linux.
• Knowledge of virtual server environments/cloud environment (preferably AWS).
• Ability and desire to learn new processes and technologies.
• Good oral and written communication skills
• Knowledge of scripts for automation an advantage
• Knowledge in ITIL best practices and framework an advantage
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business ob...