Occupier Officer

Job Summary:

The Occupier (Exit Management) is to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. They are also tasked with assisting the Team Leader to meet performance and quality standards based on established metrics.

Job Title: Occupier Officer (Exit Management)

Job Type: Full Time

Supervisor/Manager: Provisioning Team Leader

Main Duties and Responsibilities:

• Process Market Transactions in accordance with the CATS (Customer Administration Transfer System) and B2B procedures.
• Process activities associated with market compliance, meter data, and provision of data to market participants to ensure) in accordance with policies and agreements. (i.e AEMO, Retailers, Customers, etc.)
• Analyze and resolve issues (including exceptions) relating to the efficient & effective processing of market and billing transactions.