OCM Consultant

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

**Role Overview**

In this role, you will focus on designing and preparing OCM delivery plans mainly for AI customer engagements. You will translate customer-specific AI use cases into actionable change strategies, including communication, training, and organizational readiness plans.

**Responsibilities:**

+ Design and prepare OCM delivery drafts, including communication, training, and organizational readiness plans aligned to specific AI use cases.
+ Collaborate closely with AI teams and customer stakeholders to understand business context, user personas, and change impacts....