Office Administrator

Position: E-Commerce Administrator

Job Responsibilities:

• Manage and update product listings on e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.)
• Monitor daily orders, arrange shipment, and coordinate with warehouse team
• Reply to customer inquiries and handle after-sales issues
• Process returns, refunds, and exchange requests
• Update stock availability and ensure product information accuracy
• Assist in campaign setup, vouchers, promotions, and flash sales
• Generate sales reports and monitor platform performance
• Ensure smooth daily operation of all online stores

Requirements:

• • Minimum SPM / Diploma or above
• • Basic knowledge of e-commerce platforms
• • Familiar with Microsoft Excel and basic reporting
• • Responsible, detail-oriented, and able to work independently
• • Good communication skills (English & Bahasa Malaysia; Mandarin is an advantag...