Office Assistant

The Office Assistant plays a key role in supporting daily operations  by handling scheduling, customer communication, and administrative tasks that keep the business running smoothly. This role works closely with technicians and leadership to ensure customers receive prompt service and accurate information from the first call to job completion.

Responsibilities

• Respond to inbound calls, emails and inquiries professionally
• Keep the CRM organized and moving (tag leads, track follow ups, update statuses)
• Support customer follow-ups, happy calls, and review requests
• Schedule jobs and manage the daily service calendar
• Ensure completed jobs are invoiced accurately and on time
• Manage onboarding, offboarding, and keep HR records organized.
• Maintain an accurate and active Google Business Profile, including reviews and photos.

Requirements

• Experience in an office management or operations rol...