Office Associate

Company Description
Orient Biz Tech is a dynamic digital marketing and BPO firm focused on innovation and efficiency. We excel in creating personalized strategies to enhance online presence and optimize business processes for our clients. With a commitment to tailored solutions, our team prioritizes the unique needs of each client to ensure growth and success in the digital space. Partnering with Orient Biz Tech means aligning with a team dedicated to delivering exceptional results.
Role Description
This is a full-time remote role as a Remote Call Agent (UK) at Orient Biz Tech. The role involves engaging with customers via phone, responding to inquiries, resolving issues, and delivering exceptional customer service. Additional responsibilities include maintaining accurate records of interactions, following up on customer needs, and consistently meeting performance targets and service standards.
Qualifications
Strong communication, active listening, and interpersonal skil...