office clerk

1.Receives visitors to the work unit; assesses and responds to their needs by providing basic information on services, processes, procedures and guidelines relative to the functions of the work unit; directs the visitors to the proper parties if concerns are beyond one's jurisdiction and/or authority.

2.Communicates with students, employees, and other individuals to answers questions, to disseminate or explain information, and to address complaints; answers telephones, directs calls to, and takes messages for person concerned.

3.Records, opens, sorts, and routes incoming correspondence and related documents.

4.Dispatches and records outgoing communication and releases documents requested from the office with the superior's approval.

5.Composes and types / encodes, formats, proofreads, and edits routine correspondence, memoranda, reports and other similar materials in accordance with instructions from and subject to review of superiors.

6.Gathers, r...