Office Manager – BPO

We're growing, and I'm excited to share a new opportunity on our team We're looking for a highly organized, people-focused Operations Coordinator to lead daily operations, support our teams, and strengthen partnerships with our U.S. clients.
Schedule: Monday–Friday | 11:00 AM – 8:00 PM EST Time.
Salary: Competitive, based on experience.
Why this role is exciting:
You'll be the key bridge between our Colombia-based team and U.S. clients, managing performance, onboarding, reporting, and continuous process improvement — all while supporting 40–60 employees across multiple accounts.
Key areas of impact:
Employee & account management
Client communication & KPI reporting
Onboarding & access coordination
SOP creation & process improvement
Office & daily operations support
What we're looking for:
BPO, staffing, or multi-account operations experience
Strong English & Spanish communication skills
Experience working with U.S.-based clients
Strong Exc...