Office Service Representative I

Overview


Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned.


Responsibilities



CUSTOMER SERVICE

+ Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

MAIL/PACKAGES/POUCHES

+ Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames

+ Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations

+ Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)

+ Package and process out...