Office & Stock Control Manager

Key Responsibilities Team Leadership & Management Manage, mentor, and develop a team of Sales Administrators, Service Coordinators, and stock/inventory support personnel Set clear KPIs, monitor performance, and conduct regular reviews Foster a collaborative, accountable, and customer-focused team culture Coordinate workloads and ensure adequate coverage across all operational functions Support ongoing training and development to improve operational and stock management processes Operational Coordination Oversee order processing from quotation through to delivery, installation, and invoicing Ensure efficient scheduling of installations, maintenance, and service visits Coordinate closely with logistics, warehouse, and field service teams to ensure product availability and timely delivery Act as escalation point for operational issues impacting customers or internal teams Identify and implement process improvements to enhance operational efficiency and service quality Stock Control & Inve...