Officer, Customer Relations

Officer, Customer Relations page is loaded## Officer, Customer Relationslocations: Malaysia | Selangor | SDAC Ara (B113)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR **Company :**Sime Darby Auto ConneXion Sdn. Bhd.Responsibilities* Attend complaints for model under care & manage loaner car arrangement to customer (as & when required) & general administrative work.* Prepare tribunal and legal documentation to be submitted to Legal Team at Motor Division.* Prepare letter of reply to customer on the critical cases.* Attending tribunal & court as & when required* Assist HOD in monitoring the reporting system (weekly & monthly) for all the staffQualification* Minimum Degree Holder in Business or relevant scope.* Minimum 3 years’ experience in Customer Services in Calls Centre or via face to face.* Strong command of the English Language & Bahasa Malaysia in writing and verbally.* Excellent/moderate User for Microsoft Word and Excel,* Advantage if possess kn...