Job Description
COMPLIANCE AND CUSTOMER SERVICE
1. Ensure same day delivery processing time for Trade Finance products from submission time by TSD until completion of processing.
2. Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA.
3. Ensure the following are met upon processing of customer's application:
• Signature verification of TSD's officers
• Screening application
• Conform to ICC publications, Bank's policies, procedures and guidelines
• To perform AML/CFT and Vessel screening and escalate to TSD if required
4. Updating of Daily Incoming Register.
5. Attend to telephone enquiries and reply to swift/mails enquiries when required.
6. Handle TSD Singapore / 3rd party / Loan Owner's query / complaint promptly.
7. Escalate to TSD via email for any incompliance for the above.
8. Perform document checking under UCP600/ISBP and Loans compliance checking.
DATA PROCESSING / RELEASING
1. Ensure accurate data entry in S...
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