Officer Mortgage Operations

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

Contributes to the overall success of the Funding department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Verify and process incoming requests from supported units, branches, solicitors/ notaries and other partners. Assist with customer/branch complaints as required and complete other related processing requests as assigned.

Conducting investigations to resolve exception ...