Officer-Technical Service

The Sherwin-Williams Company

Full-time Chennai, Tamil Nadu Other Installation, Maintenance, and Repair Occupations

Posted:

June 04, 2026

Location:

Chennai, Tamil Nadu, India

Job Description

ESSENTIAL JOB FUNCTIONS:
Mandatory Process ValidationsE2001 / CCT test panel preparations at CAT and CAT subsidiaries every 6 months.Requires 1–2 days per customer, translating to ~100 man‑days annually for ~50 customer lines.
Complaint Handling & TroubleshootingHigh‑severity issues often extend beyond one week.Certain critical cases require round‑the‑clock monitoring across shifts.Example: CAT BCP MG Black popping/blister and inter‑coat adhesion failures, where continuous deputation of both technicians helped retain business that was under immediate threat.
Business Protection Against CompetitionIncreased competitive pressure from Axalta, following approval of their locally manufactured products.Axalta offers cost and performance advantages and has deployed dedicated representatives at CAT and CAT subsidiaries, heightening replacement risk
Product Trials & Growth InitiativesOngoing and upcoming trials for alternate paint systems to protect exis...
                

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Job Overview

Job Type: Full-time

Location: Chennai, India

Posted: June 04, 2026

Deadline: July 14, 2026