O&M Engineer

JOB DESCRIPTIONS:

• Provide technical assistance and gather requirements for system enhancements.
• Offer technical and operational support for the ERP system integrated with the SAP IT system.
• Perform system version releases, including updates, enhancements, bug fixes, and new feature deployments.
• Create and maintain knowledge base documentation to guide users in system usage, troubleshooting, and maximizing functionality.
• Conduct systematic root cause analysis and identify corrective actions with proper documentation of results.
• Perform User Acceptance Testing (UAT) and functional testing to ensure quality and performance before deployment.
• Currently handling the Finance Module, with occasional support for the SCM and Contract Modules.
• Manage IT service requests, troubleshooting, user support, and system configuration to ensure seamless operations.

JOB REQUIREMENTS:

• Familiarity in Linu...