O&M Workflow Lead: Traffic & SLA Control

A specialist energy management firm is seeking a Workflow Manager to oversee the O&M Traffic Control function, ensuring efficiency in ticket management and service delivery. The ideal candidate will have strong project management skills, proficiency in tools like Excel and Freshdesk, and exceptional organizational abilities. This role is pivotal in maintaining SLA compliance and optimizing operational workflows while effectively coordinating between various teams in fast-paced environments.
#J-18808-Ljbffr