Ombudsman

About the Role

The Ombudsman is an independent, impartial officer of the Legislative Assembly of Ontario who investigates complaints from the public about Ontario government services. This non‑partisan position is appointed by order of the Legislative Assembly for a term of five years, with the option to be reappointed for one further term.

Key Responsibilities

• Investigate any decision, recommendation, act, or omission made in the administration of the broader public sector, including government agencies, municipalities, universities, school boards, French Language Services, and Child Protection Services.
• Issue summonses, request documentation, require evidence under oath, and inspect premises as authorized by the Ombudsman Act.
• Conduct sensitive inquiries, manage complex investigations, and make appropriate recommendations with a sound understanding of administration and legal rights.
• Report annually and issue special repo...