Omnichannel Customer Experience Consultant

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Omnichannel Customer Experience Consultant is responsible with a high degree of autonomy for development and implementation of omnichannel strategies, with a balanced and synergic integration between personal and virtual touchpoints, according to Customer Plan solutions. The OCE Consultant supports the therapeutic areas or brands assigned by Italy Hub Clusters OCE Associate Director and participates to the main phases of Customer Pla...