Omnichannel Insights

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

We're looking for a data-driven Omnichannel Insights & Analytics Lead to turn complex data into actionable insights that improve how customers engage with Globe—across digital and physical touchpoints.
In this role, you'll design and manage multi-channel dashboards, build unified customer journey views, and analyze daily usage behaviors to uncover experience gaps and growth opportunities. Your insights will directly shape high-impact initiatives by prioritizing projects that reduce cost-to-serve, lower churn, and drive measurable ROI.
You'll work closely with business, digital, and operations teams to translate analytics into experience-generation strategies—helping Globe anticipate customer needs, strengthen trust, and elevate end-to-en...