Omnichannel Operation Coordinator (Contract)

General Role:
To support the extensive growth of e-commerce activities, Hermes Korea is recruiting Omnichannel Operation Coordinator who manages online store orders and fulfilment process to finalize sales of E-Store and realize omnichannel operation in the future.
He/she will report to CRC (Client Relations Center) Manager.
This is a contract-based position for 12 months.
Major Responsibilities:
E-store order management
* Manage e-store orders by placing validation, cancellation and return in E-store BOH(Back of House) systems
* Respect company guideline to shape e-store sales activities to be aligned with internal control policy
* Optimize order and fulfillment flow both in operational and technical (IT system) aspect
* Actively implement global IT tools to accelerate efficiency
Omni-channel sales support
* Support various omnichannel orders including Web-to-Shop,...