Omnichannel QA Specialist — Elevate Customer Experience

Groupe Dynamite, Inc Garage
Full-time mount royal, montreal (administrative region) Other-General
Posted:
June 04, 2026
Location:
mount royal, montreal (administrative region), Canada

Job Description

A fashion retail company in Montreal is seeking a Quality Assurance Specialist to monitor and improve customer service interactions. The candidate will evaluate performance across various channels and provide feedback to enhance agent development and customer satisfaction. Requirements include 3+ years of QA experience, bilingualism in French and English, and strong analytical and communication skills. A comprehensive benefits package and a commitment to employee development are offered.
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Job Overview

Job Type: Full-time
Location: mount royal, Canada
Posted: June 04, 2026
Deadline: July 14, 2026